| 1. How do I delete cookies? | | Top
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To clear the cookies in your browser visit this link and follow the instructions for the web browser you are using.
Deleting cookies
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| 2. How do I enable cookies? | | Top
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Your internet browser needs cookies enabled in order for you to use our shopping basket and other features of our site. Please visit Enabling your cookies for a comprehensive guide on how to do it.
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| 3. What do I need to view your website? | | Top
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Our website has been tested on all major current browsers and operating systems. If you encounter any problems using any part of the site, please contact us with more information and we will try and rectify it for you as soon as possible.
You require javascript and cookies enabled on your internet browser in order to use the system.
Cookies are used to keep your shopping basket state, and also to store field information to save you time re entering details over and over. We do not use spy ware or use the cookie information for any other purpose.
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| 4. Why does my browser crash when I upload a file? | | Top
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Some of our customers experience problems such as their browser crashing or freezing when trying to upload a file (usually eps file). This is usually because of anti-virus software interfering with the upload. Try temporarily disabling all your anti virus software and then uploading the file again. Please remember to turn on any anti-virus software after your successfully uploaded !
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| 5. Why won't preview work? | | Top
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We have found that some users of Internet Explorer 6 are encountering problems with previewing their designs. To overcome this, security settings need to be checked.
Select Internet Options under the tools menu, click on the Security tab and highlight the internet icon. If your security level is set to high, slide it to Medium and click ok. If you cannot see the level click the default levels button. This should cure the problem.
If you have any other problems please contact us so we can fix it as soon as possible.
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| 6. About the Company | | Top
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Goodprint specialises in making high quality, well designed business cards and associated stationary available to all, at prices that just can’t be beaten.
Printing made easy
We’ve used the latest technology and coupled that with over 20 years experience in the printing industry to develop a website that allows our customers to get exactly what they want. You can use your own design from any software package, or choose from one of our many thousand templates, and in minutes, create your own products, just the way you want them.
We pass on the savings to you
Our automated processes then produce them and send them to you, within 24 hours if necessary. By using technology, we’ve been able to reduce our costs and maintain quality, and we’re delighted to pass these cost savings on to our customers.
Quality and service – and happy customers
So if its business cards, letterhead, compliment slips or labels, Goodprint is trusted by thousands of customer, large and small in the UK. See our customer comments.
Now available in Europe
Goodprint is expanding to Europe. We’ve recently launched our sister business, Smileprint, in Germany and The Netherlands. Check out www.smileprint.de or www.smileprint.nl So wherever you are, we can help.
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